Verified specifications
What the official sources support
Official product information
Product details and core capabilities
These details come from the manufacturer’s product page. Performance figures are manufacturer claims, not independent test results.
Cleaning power
22,000 Pa
Narwal rates maximum suction at 22,000 Pa.
See official evidence ↓Mopping system
FlowWash rolling track mop
The track mop is rinsed in real time with 113°F water and is listed with 7–12 N downward pressure.
See official evidence ↓Edge cleaning
EdgeReach extension
The mop and side brush extend toward corners and edges for millimeter-level edge cleaning.
See official evidence ↓Hair management
DualFlow Tangle-Free System
A floating roller and dynamic side brushes are designed to release hair instead of winding it around the brush hubs.
See official evidence ↓Mobility and carpet handling
4 cm threshold · four carpet modes
The page lists 4 cm threshold crossing, 12 mm mop lifting and four carpet modes: avoid, cross, boost, or vacuum and mop.
See official evidence ↓Navigation and avoidance
dToF LiDAR · dual RGB cameras
dToF LiDAR works with dual RGB cameras, an AI chip and tri-laser structured light; the page states recognition of more than 200 objects.
See official evidence ↓Dock automation
45–80°C wash · up to 120 days
The base adapts washing between 113°F and 176°F, dries with 104°F air and uses a 2.5 L bag rated for up to 120 days.
See official evidence ↓App and voice control
Narwal Freo · Hey Nawa
The Narwal Freo app provides Freo Mind 4.0 controls. The page also lists Hey Nawa, Siri, Alexa and Google Assistant support.
See official evidence ↓
Identity before compatibility
Match the exact sales name and official model record before applying an accessory, app or troubleshooting instruction to Narwal Flow. A similar shell, dock or marketplace title is not an identity match.
How to use the specification table
The values above are manufacturer-stated facts, not independent performance tests. Keep the unit and source attached: for example, Maximum suction 22,000 Pa and Mopping system FlowWash track mop.
App and account scope
The cited material identifies Narwal Freo for this model. It does not prove that accounts, servers, voice features or firmware are portable between sales regions.
Regional and safety boundary
The English and Chinese guides use the same verified facts. Market-specific services, voltage, dock variants and warranty remain Unknown unless a direct regional policy is cited. Do not use this identity page as an electrical-repair procedure.
FAQ
Narwal Flow frequently asked questions
8 answers are mapped directly to the official evidence on this page.
01What should I know about cleaning power?
22,000 Pa. Narwal rates maximum suction at 22,000 Pa.
View the supporting official source ↓02What should I know about mopping system?
FlowWash rolling track mop. The track mop is rinsed in real time with 113°F water and is listed with 7–12 N downward pressure.
View the supporting official source ↓03What should I know about edge cleaning?
EdgeReach extension. The mop and side brush extend toward corners and edges for millimeter-level edge cleaning.
View the supporting official source ↓04What should I know about hair management?
DualFlow Tangle-Free System. A floating roller and dynamic side brushes are designed to release hair instead of winding it around the brush hubs.
View the supporting official source ↓05What should I know about mobility and carpet handling?
4 cm threshold · four carpet modes. The page lists 4 cm threshold crossing, 12 mm mop lifting and four carpet modes: avoid, cross, boost, or vacuum and mop.
View the supporting official source ↓06What should I know about navigation and avoidance?
dToF LiDAR · dual RGB cameras. dToF LiDAR works with dual RGB cameras, an AI chip and tri-laser structured light; the page states recognition of more than 200 objects.
View the supporting official source ↓07What should I know about dock automation?
45–80°C wash · up to 120 days. The base adapts washing between 113°F and 176°F, dries with 104°F air and uses a 2.5 L bag rated for up to 120 days.
View the supporting official source ↓08What should I know about app and voice control?
Narwal Freo · Hey Nawa. The Narwal Freo app provides Freo Mind 4.0 controls. The page also lists Hey Nawa, Siri, Alexa and Google Assistant support.
View the supporting official source ↓Traceable by design
Evidence used for this page
01Narwal Flow Robot Vacuum & MopNarwal US · T1 · checked 2026-08-29
Evidence locator: Named product, support, policy or compatibility section on the official page
Scope: US, GLOBAL · product
Open first-party source ↗02Manuals and downloadsNarwal Support · T1 · checked 2026-08-29
Evidence locator: Named product, support, policy or compatibility section on the official page
Scope: US, GLOBAL · manual
Open first-party source ↗03Narwal support centerNarwal Support · T1 · checked 2026-08-29
Evidence locator: Named product, support, policy or compatibility section on the official page
Scope: US, GLOBAL · support
Open first-party source ↗Last reviewed
Sources, model scope and market applicability were reviewed.