Independent device guidance
Smart pet devices
Device, consumable, replacement-cycle and troubleshooting guidance.
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Whisker
Browse 3 Whisker model profiles, plus compatibility guide, app and region guide, troubleshooting guide, and maintenance guide.
PETLIBRO
Browse 4 PETLIBRO model profiles, plus compatibility guide.
PetSafe
Browse 2 PetSafe model profiles, plus troubleshooting guide, compatibility guide, app and region guide, and maintenance guide.
Sure Petcare
Browse 4 Sure Petcare model profiles, plus compatibility guide, troubleshooting guide, app and region guide, and maintenance guide.
Tractive
Browse 3 Tractive model profiles, plus maintenance guide, troubleshooting guide, app and region guide, and compatibility guide.
Latest change
PETLIBRO resolves an app-service disruption after staged recovery
PETLIBRO began investigating app-access and remote-control problems at 5:00 AM PT on August 11, 2026 and marked service restored at 7:00 PM PT on August 12. Settings already stored on devices continued locally if the device was not reset.