Verified specifications
What the official sources support
Official product information
Product details and core capabilities
These details come from the manufacturer’s product page. Performance figures are manufacturer claims, not independent test results.
Cleaning power
18,000 Pa
Narwal rates maximum suction at 18,000 Pa.
See official evidence ↓Mopping system
Reuleaux triangular pads · 6–8 N
Triangular mop pads apply a stated 6–8 N downward pressure and lift by 12 mm when required.
See official evidence ↓Edge cleaning
EdgeReach plus EdgeSwing
Mop extension and body-swing behavior are used together to reach wall edges and corners.
See official evidence ↓Hair management
DualFlow Tangle-Free System
A zero-tangling floating roller and dynamic side brushes are designed to move hair into the airflow without wrapping.
See official evidence ↓Mobility and carpet handling
4 cm threshold · four carpet modes
The official list specifies 4 cm threshold crossing, 12 mm mop lifting and four selectable carpet behaviors.
See official evidence ↓Navigation and avoidance
Dual solid-state LiDAR · dual AI cameras
Dual 3D ToF solid-state LiDAR works with two RGB cameras, dual AI chips and tri-laser structured light; more than 200 objects are listed.
See official evidence ↓Dock automation
45–75°C wash · up to 120 days
The dock adapts hot-water washing from 113°F to 167°F, dries at 104°F and uses a 2.5 L bag rated for up to 120 days.
See official evidence ↓App and voice control
Narwal Freo · Hey Nawa
Freo Mind 3.0 runs through the Narwal Freo app; the product page also lists Hey Nawa, Siri, Alexa, Google Assistant and video calling.
See official evidence ↓
Identity before compatibility
Match the exact sales name and official model record before applying an accessory, app or troubleshooting instruction to Narwal Freo Z10 Ultra. A similar shell, dock or marketplace title is not an identity match.
How to use the specification table
The values above are manufacturer-stated facts, not independent performance tests. Keep the unit and source attached: for example, Maximum suction 18,000 Pa and Edge system EdgeReach triangular mop extension.
App and account scope
The cited material identifies Narwal Freo for this model. It does not prove that accounts, servers, voice features or firmware are portable between sales regions.
Regional and safety boundary
The English and Chinese guides use the same verified facts. Market-specific services, voltage, dock variants and warranty remain Unknown unless a direct regional policy is cited. Do not use this identity page as an electrical-repair procedure.
FAQ
Narwal Freo Z10 Ultra frequently asked questions
8 answers are mapped directly to the official evidence on this page.
01What should I know about cleaning power?
18,000 Pa. Narwal rates maximum suction at 18,000 Pa.
View the supporting official source ↓02What should I know about mopping system?
Reuleaux triangular pads · 6–8 N. Triangular mop pads apply a stated 6–8 N downward pressure and lift by 12 mm when required.
View the supporting official source ↓03What should I know about edge cleaning?
EdgeReach plus EdgeSwing. Mop extension and body-swing behavior are used together to reach wall edges and corners.
View the supporting official source ↓04What should I know about hair management?
DualFlow Tangle-Free System. A zero-tangling floating roller and dynamic side brushes are designed to move hair into the airflow without wrapping.
View the supporting official source ↓05What should I know about mobility and carpet handling?
4 cm threshold · four carpet modes. The official list specifies 4 cm threshold crossing, 12 mm mop lifting and four selectable carpet behaviors.
View the supporting official source ↓06What should I know about navigation and avoidance?
Dual solid-state LiDAR · dual AI cameras. Dual 3D ToF solid-state LiDAR works with two RGB cameras, dual AI chips and tri-laser structured light; more than 200 objects are listed.
View the supporting official source ↓07What should I know about dock automation?
45–75°C wash · up to 120 days. The dock adapts hot-water washing from 113°F to 167°F, dries at 104°F and uses a 2.5 L bag rated for up to 120 days.
View the supporting official source ↓08What should I know about app and voice control?
Narwal Freo · Hey Nawa. Freo Mind 3.0 runs through the Narwal Freo app; the product page also lists Hey Nawa, Siri, Alexa, Google Assistant and video calling.
View the supporting official source ↓Traceable by design
Evidence used for this page
01Narwal Freo Z10 UltraNarwal US · T1 · checked 2026-08-29
Evidence locator: Named product, support, policy or compatibility section on the official page
Scope: US, GLOBAL · product
Open first-party source ↗02Manuals and downloadsNarwal Support · T1 · checked 2026-08-29
Evidence locator: Named product, support, policy or compatibility section on the official page
Scope: US, GLOBAL · manual
Open first-party source ↗03Narwal support centerNarwal Support · T1 · checked 2026-08-29
Evidence locator: Named product, support, policy or compatibility section on the official page
Scope: US, GLOBAL · support
Open first-party source ↗Last reviewed
Sources, model scope and market applicability were reviewed.