Sure Petcare · Compatibility guide

SureFeed Connect identity and Hub compatibility

Choose a registered microchip or Sure Petcare RFID Collar Tag and understand when the Sure Petcare Hub is required.

Compatibility guideUnited StatesSources traceable

Direct answer

Confirmed

For pet access, register an identification microchip or use the official Sure Petcare RFID Collar Tag; the feeder stores up to 32 identities. For app-connected monitoring and portion setting, add a Sure Petcare Hub connected to the home router. One Hub supports up to 10 compatible Connect devices. This does not establish that cloud access is required for basic selective feeding.

Model
SureFeed Microchip Pet Feeder Connect / Sure Petcare Hub
Market
United States
Scope
Limited to the models, markets and conditions named on this page
Verified
View the evidence

Compatibility decision rules

Match each verdict to the evidence available

Compatibility depends on the exact model, part identity, market and official compatibility wording—not appearance.

Confirmed

Exact model explicitly listed

The official part record names the full model.

Corroborated

Series-level support only

The family is supported, but the exact model is not named.

Unknown

Missing listing or market mismatch

No direct evidence means compatibility is not inferred.

Not compatible

Officially excluded

Used only when an official record explicitly says it is unsupported.

01

Identity choice

Use a registered identification microchip when compatible. If a pet is not microchipped or its chip is not compatible, use the official Sure Petcare RFID Collar Tag. The feeder stores up to 32 pet identities.

02

Hub and app choice

The Hub connects to the home router and links compatible Connect products to the Sure Petcare app. It is required for the feeder's documented app-connected functions, and one Hub supports up to 10 compatible devices.

FAQ

SureFeed Microchip Pet Feeder Connect frequently asked questions

Each answer stays within the facts and sources shown on this page.

01How does the SureFeed Microchip Pet Feeder Connect identify a pet?

It can grant access to a registered implanted microchip or a Sure Petcare RFID Collar Tag, and it can store up to 32 pet identities. Check a specific implanted chip with Sure Petcare's compatibility checker instead of assuming every chip will read.

02Does the Microchip Pet Feeder Connect need the Sure Petcare Hub?

The Hub is required for the feeder's app-connected features. It links to the router by Ethernet and communicates wirelessly with compatible Sure Petcare Connect devices; this does not mean basic selective feeding requires an internet connection.

03How does the Sure Petcare Hub connect to the feeder and router?

The Hub connects to the home router with Ethernet, then communicates wirelessly with compatible Sure Petcare Connect devices and relays their data to the Sure Petcare app.

Traceable by design

Evidence used for this page

How we verify sources
01SureFeed Microchip Pet Feeder ConnectSure Petcare · www.surepetcare.com

Publisher: Sure Petcare

Source domain: www.surepetcare.com

Original record: SureFeed Microchip Pet Feeder Connect

Evidence locators:

  • ACCURATE PORTIONS; MICROCHIP ACCESS; WET & DRY FOOD
  • Microchip Pet Feeder Connect Accessories > Hub and RFID Collar Tags
  • Connects to the Sure Petcare app; How it works; Why do I need a Hub?

Scope: United States · Product page

Source published: Unknown

Source updated: Unknown

Last checked by My Device Guide:

Sure Petcare · surepetcare.com ↗
02Sure Petcare Launches SureFeed Microchip Pet Feeder ConnectSure Petcare · www.surepetcare.com

Publisher: Sure Petcare

Source domain: www.surepetcare.com

Original record: Sure Petcare Launches SureFeed Microchip Pet Feeder Connect

Evidence locator:

  • Announcement dated 22nd July 2019; product and Hub specification lists

Scope: United States · press_release

Source published:

Source updated: Unknown

Last checked by My Device Guide:

Sure Petcare · surepetcare.com ↗
03Sure Petcare HubSure Petcare · www.surepetcare.com

Publisher: Sure Petcare

Source domain: www.surepetcare.com

Original record: Sure Petcare Hub

Evidence locator:

  • Product heading and Dimensions

Scope: United States · Product page

Source published: Unknown

Source updated: Unknown

Last checked by My Device Guide:

Sure Petcare · surepetcare.com ↗

Last reviewed

Sources, model identity and market scope were reviewed.