Smart pet devices · Troubleshooting

Smart pet devices: Solve a device problem safely

This section is limited to published Smart pet devices models and tasks. Start with the symptom and exact model. Each guide keeps unsupported repairs and uncertain regional advice outside the answer.

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Whisker

Litter-Robot 5 Pro camera access and privacy controls

Without Whisker+, both Litter-Robot 5 Pro cameras can be viewed live for up to five minutes per day and front-camera events are retained for two days. Whisker+ adds unlimited live viewing and 30-day storage. The official guide conflicts on whether per-visit globe recordings are currently available, so that feature remains Unknown. You can disable the cameras in Whisker app > View Camera > Controls.

  • Litter-Robot 5 Pro

Sure Petcare

How to use SureFeed Connect training mode

Use the Training Function button to advance the lid through its staged positions. Keep the feeder at the current movement level until the pet is confident, and only then continue to the next stage. Do not force progression when the pet is not comfortable.

  • SureFeed Microchip Pet Feeder Connect

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