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PetSafe Smart pet devices guides

Start with exact identity, then use English or Chinese comparison, parts, maintenance and troubleshooting guides grounded in the same verified facts.

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Models covered

PetSafe

SmartDoor Connected Pet Door

My PetSafe app controls Per-pet schedules, remote lock or unlock, and use, lock and battery notifications · Available sizes Medium · Large

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Comparison, parts and use guides

Compatibility guide

PetSafe SmartDoor identity compatibility

Use an implanted microchip only for a cat using the Medium SmartDoor and only if it is FDX-B 15-digit, FDX-A 10-digit, AVID H or AVID Encrypted 9/15-digit. Use the Medium Pet Door Key for the Medium door and the Large key for the Large door in all other documented cases.

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